1. Introduction

At privatevilla.com, we value the privacy of our users and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or use our website.

By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

• Identity Information: Name, surname, nationality, date of birth.

• Contact Information: Email address, phone number, mailing address.

• Booking Details: Check-in/check-out dates, number of guests, selected property.

• Payment Information: Billing address, payment method (handled via secure third-party processors; we do not store card details).

• Technical Data: IP address, browser type, device type, operating system, and browsing behavior (via cookies).

3. How We Use Your Information

Your data may be used for the following purposes:

• To process bookings and manage reservations.

• To communicate with you regarding your stay or inquiries.

• To improve our services and website functionality.

• To comply with legal obligations, such as tax or accommodation records.

• For customer service and support purposes.

• With your consent, for promotional emails or campaigns.

4. Data Sharing

We may share your data:

• With property owners or managers, to fulfill your booking.

• With payment service providers, for secure transactions.

• With legal authorities, if required by law or court order.

• With third-party service providers, only as necessary (e.g., website hosting, analytics).

We do not sell or rent your personal data to third parties.

5. Cookies

We use cookies to:

• Improve user experience.

• Remember your preferences and language settings.

• Analyze site traffic via tools like Google Analytics.

You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined above.

• Comply with legal or regulatory requirements.
  After this period, data is securely deleted or anonymized.

7. Your Rights

Under applicable data protection laws (such as KVKK in Turkey or GDPR in the EU), you have the right to:

• Request access to your personal data.

• Request correction or deletion of your data.

• Object to or restrict the processing of your data.

• Withdraw your consent at any time, where applicable.

• File a complaint with a data protection authority.

To exercise your rights, please contact us at: [email protected]

8. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact

If you have any questions about this Privacy Policy, or if you wish to exercise your rights regarding your data, please contact:

Email: [email protected]
Phone: 90 530 190 28 48

Last updated: 30.04.2025